This document does not apply to the handling of personal information by any other company under the Star Scientific Group. In this context, Star Scientific Limited refers to, Star Scientific Europe, Planet Power Finance, Star Scientific Singapore, Planet Power Systems Singapore, each of which is a separate legal entity, and their respective affiliates.
When you visit our website or request a service from us, we may collect personal information such as your name, employing entity and title or position, contact details such as telephone number and postal or email address, and any other information relating to you which you may provide.
In some cases, we may collect sensitive information about you (including health information) if it is relevant to the services that we provide to you.
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect it in various ways, including:
We may also collect personal information about you from third parties, including from your employer, your authorised representatives or your other professional advisors.
In most cases, you will be required to identify yourself when you deal with us, such as when you (or your associated company or other entity) become a client of ours, a partner, associate or employee. If you do not provide us with the personal information described above, some or all of the following may happen:
We will normally hold your personal information in a database. We collect, hold, use and disclose your personal information for some or all of the following purposes:
Administering our relationship with you, including providing services, responding to enquiries and obtaining payment for our services;
We may disclose your personal information to:
We may disclose personal information to other Star Scientific Group parties, third party suppliers and service providers located overseas for some of the purposes listed above.
In providing services to you, we may need to disclose your personal information to another Star Scientific Group’s office in another country. This does not diminish your rights and we will take all reasonable steps necessary to ensure transferred information is kept secure as required by applicable data privacy laws. By submitting your personal information to us you agree that you do not object to any such transfer, processing, or storage. If we merge, combine, or divest a part of our business, we may also pass on your details to our new colleagues and the manager of any entity through which they operate unless prohibited from doing so by law or applicable professional rules.
We may disclose your personal information outside of Australia as follows:
Occasionally we may use personal information to send you details of new services, legal updates, and invitations to seminars and events. However, we will only do this where you consent to being contacted in this way. These communications may be sent in various forms (including by post and by email) in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
If you prefer not to receive promotional material from us, please email us at firstname.lastname@example.org and put “unsubscribe” in the subject line together with the name of the publication you wish to unsubscribe from. Our email marketing communications will also include an “unsubscribe” link.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party website providers are responsible for informing you about their own privacy practices.
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure.
We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed or when we are no longer required by law to retain it (whichever is the later}.
You may request access to any personal information that we hold about you at any time by contacting us (see the details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by posting or emailing it to you). We may charge you a reasonable fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge you for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we hold, for example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality or legal professional privilege. If that happens, we will give you written reasons for our refusal.
If you believe that any personal information that we hold about you is incorrect, incomplete or inaccurate, then you may request that we correct it. We will consider if the information requires correction. If we do not agree that there are grounds for correction, then you may request that we add a note to the personal information stating that you disagree with it.
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and that your complaint is resolved within a reasonable time (and in any event within the time required by the Act, if applicable).
Star Scientific Limited
PO Box 656
Gordon NSW 2072